Normally, packages are sent in less than 48 hours after the payment is received. Packages are sent by UPS with tracking number and delivery without signature. It is free for orders higher to 39,90€, otherwise it costs 4,90€.
There is also a 24 hours shipment option. It cost 9,95€, except for orders higher to 89,90€
All shipping costs include handling, packaging and postal costs.
If you see anything wrong when you received your package, please, indicate it in the pickup receipt and communicate it to us and the carrier.
All our products are insured, but the insurance will only take charge if the complaint is made according to its rules.
It is possible to pick up your package in our offices.
Currently shipments to Canary and Balear Islands are not allowed.